Got Questions?
Frequently Asked Questions
Everything you need to know before booking your first appointment with us.
We’re never late
24/7 Emergency Callout
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Yes — all estimates are completely free and come with no obligation. One of our certified arborists will visit your property, assess the trees, and give you a clear, itemized quote before any work begins. No surprises, no pressure.
Absolutely. Locust Tree Service LLC holds all required licenses and insurance policies to operate legally and safely in the state of Connecticut. We carry a fully credentialed ISA-certified arborist on every significant job, plus liability insurance and workers’ compensation coverage — so you’re fully protected.
We offer 24/7 emergency response for storm damage, fallen trees, and hazardous limbs. After you call, our team works as fast as safely possible to assess and secure the situation. Response times depend on location and demand during major storm events, but we always prioritize safety-critical situations first.
Pruning is a health-focused practice — removing dead, diseased, or structurally weak branches to improve the long-term vitality of the tree. Trimming is primarily aesthetic — shaping the tree for appearance, clearing sight lines, or maintaining clearance from structures. Both are important, and our arborists will recommend the right approach based on your specific trees and goals.